Care & Repair
Our bags are made from vegetable tanned leather.
It lasts a lifetime — with proper care.
It lasts a lifetime — with proper care.
Aftercare
We care for your Stella bag for a lifetime. In addition to cleaning and applying moisturising and protective cream, we also replace any details that are worn out or broken and we have our special tricks to pamper the overall look of the bag.
The first aftercare is due about a year to a year and a half after buying the bag, and then every 6–12 months — depending on whether you carry it daily or less often. Lighter leather needs more frequent care. You can keep to that rhythm yourself — see the home care instructions below and our leather care products. Bring the bag to us when you would rather have experienced hands on it: we know more about the details, the stitching and the worn spots.
Aftercare fees:
We care for your Stella bag for a lifetime. In addition to cleaning and applying moisturising and protective cream, we also replace any details that are worn out or broken and we have our special tricks to pamper the overall look of the bag.
The first aftercare is due about a year to a year and a half after buying the bag, and then every 6–12 months — depending on whether you carry it daily or less often. Lighter leather needs more frequent care. You can keep to that rhythm yourself — see the home care instructions below and our leather care products. Bring the bag to us when you would rather have experienced hands on it: we know more about the details, the stitching and the worn spots.
Aftercare fees:
- Small bags: 20 EUR
- Medium bags: 25 EUR
- Big bags: 30 EUR
- Custom repair: 48 EUR
Our aftercare days are held every two weeks, on Mondays. The first one after the summer break is on 7 September, then 21 September, 5 and 19 October, 2, 16 and 30 November, and 14 December. January dates will follow later. If your bag needs refreshing, please bring it to our studio (Telliskivi 60a/5) no later than the Saturday before.
Care at Home
Normally
your bag is fine with regular care routines. Wipe your bag with slightly damp cloth and apply
leather cream for moisturising. Use only a small amount of cream at a
time and apply it in circular movement to avoid stains. Do this every
couple of months if your bag is in heavy use.
If your bag gets dirty, remove stains or dirt with a clean damp sponge and leather soap. Work the soap into foam with the sponge and clean the bag. Start the procedure from the bottom of
the bag. To avoid shade differences,
clean the whole surface of the leather
with circular movements. Remove the
foam with a clean damp cloth. Always
finalize the cleaning routine with leather
protection cream.
Always finish the cleaning process with a leather protection cream. Apply a small amount of cream onto a clean cloth (never directly onto the bag) and go over the entire surface using circular movements and again, starting from the bottom.
Need a visual guide? Check out our aftercare tutorial videos on Instagram.
Always finish the cleaning process with a leather protection cream. Apply a small amount of cream onto a clean cloth (never directly onto the bag) and go over the entire surface using circular movements and again, starting from the bottom.
Need a visual guide? Check out our aftercare tutorial videos on Instagram.
Important Daily Tips:
1.
Avoid long term direct & intensive sunlight, as it may affect the
color of your bag. Lighter tones become darker. Bright colours become
duller.
2. Natural leather that has not been heavily treated is vulnerable to high temperature. It alters the shape and structure of leather. Do not use hot water for cleaning. Let your bag air dry at room temperature when wet. Avoid hot radiators.
3. Natural leather and hand sanitizer don’t go together. It can ruin the leather if it spills. Keep the hand sanitizer separately, either in the pocket of the bag, or even in a minigrip.
2. Natural leather that has not been heavily treated is vulnerable to high temperature. It alters the shape and structure of leather. Do not use hot water for cleaning. Let your bag air dry at room temperature when wet. Avoid hot radiators.
3. Natural leather and hand sanitizer don’t go together. It can ruin the leather if it spills. Keep the hand sanitizer separately, either in the pocket of the bag, or even in a minigrip.
Round 2
It is important for us to keep the material of our bags in use as long as possible. To make it easier for you to return the bags
you have used up (after long and loving care, of course), we offer a
credit for your next purchase. The credit amount depends on the state of
the bag. So it pays to take good care of your bag.
Literally.
