How to take care of your bagOur bags are made from vegetable tanned leather. It is a very strong and long lasting material but inevitably its lifetime and looks still largely depend on regular and proper care.
It is important to remember that different leather types behave differently and these instructions are meant especially for Stella Soomlais bags.
Important daily tips:
1. Avoid long term direct & intensive sunlight, as it may affect the colour of your bag. Lighter tones become darker. Bright colours become duller.2. Natural leather that has not been heavily treated is vulnerable to high temperature. It alters the shape and structure of leather. Do not use hot water for cleaning. Let your bag air dry at room temperature when wet. Avoid hot radiators.
We recommend thorough cleaning and care once a year. It needs patience and proper tools, but you can easily do it at home. However, our crafters are glad to do it for you. You can find detailed information about our care service below.
If you wish to give your bag a thorough cleaning at home, follow these basic guidelines. Always remember to read also the instructions that come with your care product as they may be different.
1. Wipe off any stains and light grease with a damp cloth. Do not apply high pressure on a stain as it might make it bigger.
2. You may use a special leather soap or cleaning agent. For removing stains use a damp sponge with lukewarm water. Avoid hot water. Use little water and squeeze out excess water or cleaning agent before washing. Ideally just use the foam on the sponge. Move in circles and cover the whole surface. This avoids stains and changes in colour. Wipe the foam off with a dry cloth.
3. After cleaning use a sponge to apply the care cream. Move in circles and cover the whole surface. This avoids stains and changes in colour. Eventually polish the surface with a clean cloth.
To make it easier for you to care for your bag at home, we have a variety of care products available. As all leathers react a bit differently it is best to first test the care product on a less visible part of the bag.
We recommend bringing the bag for aftercare after 6-12 months of use. Depending on the state of the bag, we can then suggest how often to bring your bag back for maintanance. Usually the interval is 6-24 months depending on the bag’s colour (lighter leather needs cleaning more often), how heavily it’s used and how many things you carry along with it.
The first aftercare service is on us, the next ones for a fee:
Handbags, backpacks, briefcases
Write to us and schedule a suitable time for your bag: firstname.lastname@example.org
It is important for us to keep the material of our bags in use as long as possible. To make it easier for you to return the bags you have used up (after long and loving care, of course), we offer a credit for your next purchase. The credit amount depends on the state of the bag. So it pays to take good care of your bag. Literally :)